CVE detail
CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability
Source: CISA Known Exploited Vulnerabilities catalog · back to feed
Vendor / product
SimpleHelp · SimpleHelp
- Date added (KEV)
- Apr 24, 2026
- CISA due date
- May 08, 2026
- Ransomware campaign use
- Known
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Scorifya interpretation
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Plain English
Technical detail
From CISA
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726
See what attackers can see on your domain
This vulnerability is on CISA's Known Exploited Vulnerabilities list, so it is being exploited in the wild right now, including in ransomware campaigns. Scorifya can't test for SimpleHelp directly, but in about 30 seconds it shows what your own domain exposes publicly across TLS, security headers, DNS, and cookies: the surface attackers probe first.
SOC 2 compliance
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See Scorifya Controls →References
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlierRelease Notes
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/Third Party Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726US Government Resource
- https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/Technical Description
Other recent CVEs from SimpleHelp
- CVE-2026-48558SimpleHelp, SimpleHelp Authentication Bypass Vulnerability
- CVE-2024-57728SimpleHelp, SimpleHelp Path Traversal Vulnerability
- CVE-2024-57727SimpleHelp, SimpleHelp Path Traversal Vulnerability